It's a pity that they are missing a hugely troubled audience - elderly hooked on YouTube, specifically.
It's an ugly addiction that mirrors what we've seen with alcoholics and schizophrenics, whereby they point a finger at anything but the actual problem, and any remedy that the have, or are given, they adamantly avoid and refuse.
YouTube, like other social media, is driven by pushing and pulling on the right emotions in the right way to get you hooked. Sexy, funny, happy, cute, sensational, sad, scary, angry. Enough Sophia Vergara, cat videos, UFOs, doom and gloom, bias-confirming politics, etc, and you'll have someone watching all day long. It's not like what it was when an elderly person watched daytime soap operas and gameshows, this is a dopamine-fueled additive binge. We've seen several really bad cases where it's almost everything that the lonely elderly person does. There's no more "journey" or "investment" when you can simply flick to the next video that tickles your fancy in that moment.
These are the people I'm sincerely concerned about, and they have zero reason to go seek help. It's not an issue to them. In fact, they'll fight tooth and nail to claim anything else is their problem except this.
It's almost as though the first generations to enjoy television weren't ready for something this addictive.
Personally, I despise YouTube, despite growing up in the heart of the Silicon Valley. That platform serves a handful of purposes for me, such as helpful tutorials the rare time that I need them and epic Mongolian folk metal music videos.