HN Reader

Love you Bryan, but:

> Companies that have disdain for their own customers will be reviled in return. Such companies may be able to thrive in the short term, but they do not endure in the limit.

Oracle has endured nearly 50 years. Sun did not endure.

I don't want to live in a world where one of the most successful and widespread corporate strategies is also disturbingly un-humanistic, but we're never going to find a better way unless our mental models for how customer relationships map to business success actually align with reality.

Odd framing for the opposite of “holding customers hostage” - I don’t think people want or need to be loved by their enterprise software.

I admire Bryan and Oxide but outing your former coworker’s private conversation with you because they said something you didn’t like on email is, to use Bryan’s terminology, “gross.”

How many former Sun folks are in senior engineering management at Broadcom? Might as well have just posted the person’s name.

I like the sentiment, I really do, but enshittification is a civilization-wide problem. It’s not solved by asking corporations to be nicer.

Nice