I'm telling you all this as a medical student that has used the latest and greatest models with proper prompting for the past 3 years in school:
There are a ton of misses. Especially on imaging. LLMs are not ready for consumer-facing health information yet. My guess is ~ 3-5 years. Right now, I see systems implementing note writing with LLMs, which is hit or miss (but will rapidly improve). Physicians want 1:1 customization. Have someone sit with them and talk through how they like their notes/set it up so the LLMs produce notes like that. Notes need to be customized at the physician level.
Also, the electronic health records any AI is trained on is loaded to the brim with borderline fraud/copy paste notes. That's going to have to be reconciled. Do we have the LLMs add "Cranial Nerves II-X intact" even though the physician did not actually assess that? The physician would have documented that... No? But then you open up the physician to liability, which is a no go for adopting software.
Building a SaaS MVP that's 80% of the way there? Sure. But medicine is not an MVP you cram into a pitch deck for a VC. 80% of the way there does not cut it here, especially if we're talking about consumer facing applications. Remember, the average American reads at a 6th grade reading level. Pause and let that sink in. You're probably surrounded by college educated people like yourself. It was a big shock when I started seeing patients, even though I am the first in my family to go to college. Any consumer-facing health AI tool needs to be bulletproof!!
Big Tech will not deliver us a healthcare utopia. Do not buy into their propaganda. They are leveraging post-pandemic increases in mistrust towards physicians as a springboard for half-baked solutions. Want to make $$$ doing the same thing? Do it in a different industry.
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