> But Amodei argues that AI increasingly matches the full range of human cognitive abilities, so it will take away jobs drafting memos, reviewing contracts, and analyzing data that might otherwise emerge. A customer service rep who retrains as a paralegal would find AI waiting there, too. "AI isn't a substitute for specific human jobs but rather a general labor substitute for humans," he wrote.
A) This is a bunch of marketing hype disguised as performative commiseration. "Our product is so good we need to think about changing laws". Maybe that's true, but let's not get ahead of ourselves. We don't even know the true costs associated with AI or how much better it's even going to get.
B) All of these previous inventions were also touted as "general labor substitutes" and none of them ended up being true.
Let me make an alternate case - coffee in this country used to be an entirely automated process. Everyone has a dedicated coffee robot in their house. But our tastes have so shifted that now the average person gets multiple cups of handmade coffee a week. An entirely new job category called "barista" was introduced, and today we have over half a million of them. They are not high wage jobs, but they are comparable to something like the customer service rep job that Amodei is apparently worried about.
Even if AI were to take away massive swathes of white collar jobs (I'm still skeptical), the historical expectation is that new, unforseen labor categories open up. Just like nobody inventing a computer thought QA tester or video game streamer or spreadsheet technician was going to be a job in the future.
It's like an inverse Baumol's Cost disease - if AI does tank the value of all of these services, all of the services that require, I dunno - physical hands, go up in value. All of the niche things AI can't do suddenly become all the more valuable.