HN Reader

Hey HN! I'm the maker of Rereflect.

I built this after watching teams (including my own) drown in scattered customer feedback across emails, Slack, support tickets, and surveys. Valuable insights kept getting lost.

What it does: • Analyzes sentiment automatically • Categorizes pain points (bugs, UX issues, pricing concerns, etc.) • Extracts feature requests • Flags churn risk • All from one dashboard

Tech stack: FastAPI + PostgreSQL backend, Next.js frontend, custom AI analysis engine.

Free plan: 250 feedback items/month. Just upload a CSV to get started.

I'd love feedback from the HN community: - What would make this more valuable? - What integrations matter most? (Slack, email forwarding, webhooks?) - How do you currently handle feedback?

Happy to answer any questions!

Try it: https://app.rereflect.ca